Terms of Use
These Terms of Use ("Terms") are a legal agreement between you ("you" or "Customer") and Seymour Innovations, LLC ("LoadLogger," "we," "us," or "our") governing your use of the LoadLogger website and application (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
LoadLogger is a web-based application for small box truck fleet operators. It provides a load profitability calculator, a trip logger, and reporting tools. It runs in a web browser; there is no separate native application to install. We may add, change, or remove features over time.
2. Eligibility and accounts
- You must be at least 18 years old and able to form a binding contract.
- You must provide accurate account information and keep it up to date.
- You are responsible for keeping your password secure and for all activity that occurs under your account.
- If you invite drivers or other users to your account, you are responsible for their use of the Service and for having the authority to provide any information you enter about them.
- Notify us promptly through our contact page if you believe your account has been compromised.
3. Free trial
New accounts include a 14-day free trial with access to all features. No credit card is required to start the trial. If you do not subscribe to a paid plan by the end of the trial, your access will be limited or suspended until you subscribe.
4. Subscriptions and billing
- Paid plans are billed monthly in advance. Current plans and prices are shown at loadlogger.app/#pricing.
- Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method for the recurring subscription fee and any applicable taxes.
- Subscriptions renew automatically each billing period until you cancel.
- We may change plan prices. If we do, we will give you advance notice, and the new price will apply to your next billing period after the notice period.
- Fees are stated in U.S. dollars. You are responsible for any taxes not collected by us.
- Each plan supports a maximum number of active drivers. If you reach your plan's limit, you will need to upgrade to add more drivers.
5. Cancellation and refunds
You may cancel your subscription at any time from the subscription management page. When you cancel, your access continues through the end of the billing period you have already paid for. Payments are non-refundable except where required by law, and we do not provide prorated refunds for partial billing periods.
After cancellation you have 90 days to reactivate and restore your account. After that window closes, we remove the account's personal details — your name, email address, and login credentials — and the account can no longer be reopened. De-identified trip and load records may be retained. See our Privacy Policy for how we handle your information.
6. Your data
As between you and us, we own the trip data, fleet information, and other content you enter into the Service ("Customer Data"). You are responsible for the accuracy of Customer Data and for having the right to submit it. Our handling of personal information is described in our Privacy Policy.
7. Calculator and reports — no professional advice
The load profitability calculator, gas cost estimates, and reports are provided for your general business planning and are based on the inputs and default rates you supply. They are estimates, not guarantees, and they are not financial, accounting, tax, or legal advice. Fuel consumption, costs, and profitability vary with real-world conditions. You are solely responsible for your business decisions, including which loads to accept. Consult a qualified professional for financial, tax, or legal matters.
8. Acceptable use
You agree not to:
- use the Service in violation of any law or regulation;
- resell, sublicense, or provide the Service to third parties outside your own operation;
- copy, modify, reverse engineer, or attempt to extract the source code of the Service, except to the extent that restriction is prohibited by law;
- interfere with or disrupt the integrity or performance of the Service, or attempt to gain unauthorized access to it or its related systems;
- upload malicious code or use the Service to store or transmit infringing, defamatory, or otherwise unlawful material.
9. Intellectual property
The Service, including its software, design, text, and the LoadLogger name and logo, is owned by Seymour Innovations, LLC and is protected by intellectual property laws. These Terms do not grant you any right to our trademarks or branding. We may use your name and logo to identify you as a customer unless you tell us not to.
10. Third-party services
The Service relies on third-party providers, including Stripe (payments), Postmark (email), and our hosting provider. Your use of those services through LoadLogger may also be subject to their terms. We are not responsible for third-party services.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT CALCULATIONS OR REPORTS WILL BE ACCURATE OR COMPLETE.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEYMOUR INNOVATIONS, LLC AND ITS OWNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS OR REVENUES, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
13. Indemnification
You agree to indemnify and hold harmless Seymour Innovations, LLC from claims, damages, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Service, or your violation of these Terms.
14. Suspension and termination
We may suspend or terminate your access if you materially breach these Terms, fail to pay fees when due, or use the Service in a way that risks harm to us or other users. You may stop using the Service and cancel at any time. Sections that by their nature should survive termination (including Sections 6 through 13) will survive.
15. Changes to these Terms
We may update these Terms from time to time. For material changes we will provide notice through the Service or by email before they take effect. Your continued use of the Service after the effective date means you accept the updated Terms.
16. Governing law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. You agree to use arbitration as the initial means of resolving any dispute, and you agree to pay the costs involved in going through arbitration. For any dispute not resolved in arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in Mecklenburg County, North Carolina.
17. Contact
Seymour Innovations, LLC
Charlotte, North Carolina, USA
Contact us